You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

videos

My videos are not downloading. What I go to my gallery and click the video to play, it will not play it’s says “download error”

What can I do?

Posted on Jul 15, 2019 11:09 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 15, 2019 1:05 PM

If you have iCloud photo/video library enabled, then yes you need internet. If you turn off the iCloud photo library you can watch the videos


Access and view iCloud Photos on your iPhone, iPad, or iPod touch


Set up and use iCloud Photos - See the "here's how it works" section


3 replies

videos

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.