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viddi225 Author

Level 1

4 points

Iphone

why can I update my iPhone 7, it keeps saying connect to the internet but it’s connected to wifi

iPhone 7, 12

Posted on Jul 9, 2019 10:20 PM

Top-ranking reply

anypats

Level 7

21,345 points

Posted on Jul 10, 2019 7:43 AM

It's possible you have an older version already downloaded to your device. Go to Settings > General > iPhone Storage and wait for your apps to populate. Look through and see if one of them is an iOS update. If you find it, delete it and then try to update under Software Update and it should work.

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Iphone

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