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User profile for user: JillEshenbaugh
JillEshenbaugh Author
User level: Level 1
8 points

my playlists disappeared on my iPhone music app

I accidentally force closed the music app on my iPhone X. When I reopened the app, my songs were there but all the playlists were gone. Is there a way to get them back by connecting to iTunes and doing a drag and drop?

iPhone XS, iOS 12

Posted on Jun 14, 2019 2:25 PM

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User profile for user: Vancouver22
Vancouver22
User level: Level 8
36,908 points

Posted on Jun 14, 2019 5:35 PM

Try this:

Turn iCloud Music Library off, then on again

On your iPhone, iPad, or iPod touch:

    1. Go to Settings > Music, then tap iCloud Music Library to turn it off.
    2. Close Settings.
    3. Go to Settings > Music, then tap iCloud Music Library to turn it on.
    4. Turn on “Show Apple Music


 If they still don’t load:

  1. in settings- iTunes App Store - your name - sign out- then sign back  in - you will need to turn iCloud music library back on again.


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Question marked as Top-ranking reply
User profile for user: Vancouver22
Vancouver22
User level: Level 8
36,908 points

Jun 14, 2019 5:35 PM in response to JillEshenbaugh

Try this:

Turn iCloud Music Library off, then on again

On your iPhone, iPad, or iPod touch:

    1. Go to Settings > Music, then tap iCloud Music Library to turn it off.
    2. Close Settings.
    3. Go to Settings > Music, then tap iCloud Music Library to turn it on.
    4. Turn on “Show Apple Music


 If they still don’t load:

  1. in settings- iTunes App Store - your name - sign out- then sign back  in - you will need to turn iCloud music library back on again.


Reply

my playlists disappeared on my iPhone music app

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