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miss_malea Author

Level 1

4 points

Apple Music

I’m trying to renew my Apple Music and I have $10 of iTunes gift cards that shows on my Apple ID buy every time I try to renew it won’t let me and I usually always do it this way.

iPhone XR, iOS 12

Posted on Jun 5, 2019 9:14 PM

Top-ranking reply

Vancouver22

Level 8

36,758 points

Posted on Jun 5, 2019 9:36 PM

Oh I see. It might be because you need a valid payment method, and your iTunes balance is set aside for an upcoming or outstanding bill.

Did you redeem the cards?

View your Apple ID balance

https://support.apple.com/en-ca/HT202359

See also if you have any other active subscriptions. It might be an app billing you ,that you weren’t aware of (very common)

To manage subscriptions and turn off Automatic Renewal, follow the instructions here:

View, change, or cancel your subscriptions - Apple Support

cancel any you do not wish to subscribe to

For more info on your situation:

If your payment method is declined in the App Store or iTunes Store

https://support.apple.com/en-ca/HT203005

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Apple Music

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