"Missing information from iCloud restoration on new iPhone.: I traded in my old iPhone yesterday for a new iPhone. I made sure to back up my iPhone before we traded it in and Safari was checked on my iCloud account.: Unfortunately, they did wipe and take my old iPhone. I restored my iPhone from the backup, but all my Safari tabs are gone and a few weeks of messages. I tried checking the app for history and recently closed tabs, but nothing shows up. Today, I reset my phone and tried to restore from the iCloud backup again. Still, my messages from the last few weeks and Safari tabs are gone. Any advice would be greatly appreciated!"
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Recovering iCloud Items After Trade In:
Sending this in, you should have logged out of your Apple Account on it. This is the link that Apple provides before performing the trade-in when it comes to iPhone logins: Prepare your iPhone, Apple Watch, or Android Device for Trade in - Apple Support. In that link, it mentions what you need to perform before you send in your device (Back up your iPhone -- Erase your iPhone -- Unpair and erase your Apple Watch to create a backup --- and much more).
Safari:
- Go to: Settings
- Tap: [Your Name] (top item)
- Tap: iCloud
- Tap: See All
- Toggle On: Safari
Messages:
- Go to: Settings
- Tap: [Your Name] (top item)
- Tap: iCloud
- Tap: See All
- Toggle On: Messages in iCloud
- Tap: Keep Messages
- Select: Forever
- Tap: Sync Now
