Siri won't make any calls, says 'Can't find it in your contacts'

on and off for 3 years - ask siri to call a number and the response is - Can't find it in you contacts no matter if it is in my contacts

iPhone 16 Pro, iOS 26

Posted on Dec 29, 2025 10:31 AM

Reply
6 replies

Dec 29, 2025 6:29 PM in response to jdforyou

jdforyou wrote:

on and off for 3 years - ask siri to call a number and the response is - Can't find it in you contacts no matter if it is in my contacts


Is this intermittent issues with all contacts, intermittent issues with specific contacts, or some other misbehavior?


Same environment (vehicle, office, outside), or across different environments?


Are the pronunciations of the names involved potentially unusual? When set to English, Siri can have difficulty with Spanish pronunciations of names, for instance.

Jan 1, 2026 6:08 AM in response to MrHoffman

It's random, happens in the greater SF Bay Area from Healdsburg to San Jose. Didn't notice in New York. It can be any contact or outside request. When I'm with my friend and it is happening to her I can usually get mine to work and visa versa. The names are simple: Call AppleCare, call Big John's market, etc.. Nothing complicated. All in English.

Siri won't make any calls, says 'Can't find it in your contacts'

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.