tvOS 26.2 broke HDMI-CEC
Issue description:
The latest Apple TV (tvOS 26.2) update broke compatibility with my television. Volume control no longer works with the Apple TV remote or the iPhone Remote app (the volume slider turned grey). This functionality worked perfectly before the update.
AppleTV is 4K 3rd Gen (A2737), TV is Samsung QE55Q82RAT
Troubleshooting steps attempted:
- Unplugged and reconnected power cables for both Apple TV and the TV
- Switched HDMI ports
- Disabled and re-enabled HDMI-CEC support on the TV
- Reset the Apple TV remote
- Tried using the iPhone Remote app (volume slider remains greyed out)
Additional details:
- My TV uses a Bluetooth remote, so IR control cannot be used and a new remote cannot be taught to Apple TV
Summary:
This appears to be a software regression introduced by the recent update. Please investigate and address it in an upcoming tvOS release.
[Edited by Moderator]