Auto-Lock setting unmanageable on JAMF-managed Shared iPads

JAMF Managed iPad Devices - Auto-Lock Configuration


Good afternoon,


In our JAMF tenant, we deploy iPads as Shared devices. Our users are unable to access or manage the auto-lock setting on these devices. The setting is straight up not there in Settings > Display & Brightness, and when you search for "auto-lock" in Settings, the option does become visible, but it is not clickable, as in clicking it does nothing. They are not connected to Intune. They are all on iPadOS 18.3.2 We have "temporary session timeout" set to 1800 seconds in JAMF, which is 30 minutes. The end users complain that their iPad locks after 30 seconds. Does the Enable Shared iPad setting dictate the auto-lock settings? Is there some way to manage the auto-lock setting for shared iPads? It does not appear as an available restriction under configuration profile settings, and there is no "Display" modifier in config profile settings either.

Posted on Dec 12, 2025 2:13 PM

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Auto-Lock setting unmanageable on JAMF-managed Shared iPads

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