Refund back my money help

Here's how to request an app or media refund from Apple (From: Request a refund for apps or content that you bought from Apple - Apple Support - see the article for more detail.) If you bought this in the EU from a third party, see: About purchases not billed through the App Store or the App Store’s In-App Purchase system - Apple Support instead.

1. Sign in to https://reportaproblem.apple.com

2. Tap or click "I'd like to," then choose "Request a refund."

3. Choose the reason why you want a refund, then choose Next.

4. Choose the app, subscription, or other item, then choose Submit.

If you were charged for a subscription that you no longer want, you can also cancel the subscription using the directions in this article --> If you want to cancel a subscription from Apple - Apple Support

Read this support article for information about how long it takes to receive a refund (if you are granted one), and how to check the status of a refund for apps or content that you bought from Apple --> Check the status of a refund for apps or content that you bought from Apple - Apple Support Apple does not have to issue a refund so do not be surprised if you are refused one. Apple’s position appears to be that people need to be proactive about purchases, canceling subscriptions at least 24 hours before trials end, and ensuring that others are not able to make unsanctioned purchases on a user’s account. Note that if you allow—intentionally or not—another person access to purchasing on a device, or through Family Sharing if you are the Organizer, you are taking responsibility for things they do. Apple offers these features to help you avoid this situation:

On your device you can use Screen Time to prevent unintentional or unauthorized purchases from the App Store, in-app, and other Apple services. —> Use Screen Time to turn off in-app purchases on your iPhone or iPad - Apple Support

Also on your device, require a password for App Store and iTunes purchases —> Require a password for purchases in the App Store and other Apple services - Apple Support

Use Screen Time as part of parental controls on your child's iPhone, iPad, and iPod touch —> Use parental controls to manage your child's iPhone or iPad - Apple Support

If a child made this purchase on their device as part of Family Sharing, consider activating Ask To Buy—> Approve what kids buy with Ask to Buy - Apple Support

Use Guided Access to permit a person to only use a single app —>

Lock iPhone to one app with Guided Access - Apple Support

If you got an email receipt and there's a 'Report a Problem' link in it, use that; otherwise, click here and ask the iTunes Store staff for a refund.

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It is not acceptable to even allow your child to buy apps without your permission and you have all the tools to prevent that, but that is something you must change. By doing nothing and giving them the credentials, you are authorizing them to make purchases. You have different ways to prevent that depending on if the purchase was made on your device or if your child has a device that is managed by you with Family Sharing.

• Require a Password for Purchase. This is one your child should not know.

Require a password for purchases in the App Store and other Apple services - Apple Support

• Prevent in-app purchases.

Use Screen Time to turn off in-app purchases on your iPhone or iPad - Apple Support

• Disable App Store for downloading/purchasing any apps.

Use parental controls to manage your child's iPhone or iPad - Apple Support

• Use Ask to Buy to authorize a childs request to purchase

Approve what kids buy with Ask to Buy - Apple Support

Apple may provide a compassionate refund, but you will likely find that is not going to be the answer if you fail to take action and this problem continues.