Incorrect iPhone purchase date impacting Activation Lock

Go to:

https://mysupport.apple.com > Click on item to see purchase date and coverage options

Click on this link to read how to update your proof of purchase --> Update your proof of purchase - Apple Support

To update your information contact Apple Support by phone. Tell the advisor that you need help with your Apple Limited Warranty or AppleCare plan expiration date.

Here’s what you need when you call:

- The device serial number

- Your sales receipt

- Your AppleCare agreement number [I presume this is only necessary if you have an AppleCare plan on the item.]

I don't know why it would display that incorrectly. In the case of purchases from a third party the warranty starts on the day the vendor purchased it from Apple, not when you purchased it from the vendor. That clearly is not hte case here with 2207 and an iPhone 15.

I don't know how it would affect a lock request. Nobody here works for Apple and I rarely see this kind of issue posted here and never one meeting your issue exactly.

The purchase date you see on the coverage page is not likely to have any effect on the Activation Lock removal. What matters the most is the proof of purchase documentation you provide for the Activation Lock removal and that would be the same used to update the purchase date. What we have seen here is the proof of purchase documentation that is acceptable is from Apple or Authorized Apple Seller as Apple does not get involved in third party purchases and will not verify authenticity from any other source.

If your proof of purchase is not from Apple or Authorized Apple Seller, then based on previous reports it is likely your Activation Lock removal request will be denied for that reason, not because of the purchase date you see on the coverage page.