accessing old apple macbook Air

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Level 1

4 points

accessing old apple macbook Air

I am trying to use old macBook air (circa 2019?). It won't accept my current apple password or let me change the password. any suggestions?

Posted on Dec 12, 2025 6:04 AM

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Answer 1

Top-ranking reply

Phil0124

Level 10

216,836 points

Dec 12, 2025 6:22 AM in response to Yitzycat

Unless the MacBook Air is using your Apple Account as the login credentials it's no surprise it won't accept the password for it. Usually the login user account and your Apple account are different things.

click here ➜ If you forgot your Mac login password - Apple Support

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Answer 2

Phil0124

Level 10

216,836 points

Dec 12, 2025 6:48 AM in response to Yitzycat

See the link provided in my previous reply.

here it is again.

click here ➜ If you forgot your Mac login password - Apple Support

Is the Mac actually connected to Wi-Fi?

If you have not used it in 5 years, it may not be able to connect to the internet.

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Answer 3

Yitzycat Author

Level 1

4 points

Dec 12, 2025 6:34 AM in response to Yitzycat

actually I may have entered the correct ID's and password now it's saying unable to verify your internet connection but I am using a different laptop right next to the mac which has internet and I also have enabled personal hotspot with my iphone which is also right next to the laptop but because I can't get past the first screen I can't tell for sure if the macbook has internet connection

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Answer 4

Dec 12, 2025 6:24 AM in response to Yitzycat

Edit - duplicated the good guidance offered by @Phil0124. 🙂

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Answer 5

Yitzycat Author

Level 1

4 points

Dec 12, 2025 6:29 AM in response to Phil0124

I haven't used this macbook for over 5 years and I guess I don't remember the necessary password or apple ID. Is there an alternative buying a new laptop?

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