Recently deleted option disappeared and old messages merged with current

Installed IOS 26.1 update on iphone 15 and the Recently Deleted option under edit in text messages is not only missing, but somehow previously deleted messages have merged with same sender going back beyond a year. Tried all solutions shown on YouTube or elsewhere and is not fixed. Please help.


iPhone 15, iOS 26

Posted on Dec 11, 2025 8:47 PM

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1 reply

Dec 12, 2025 4:33 AM in response to jeanfromkentwood

Refer to this page for Apple Support features ➔ Contact - Official Apple Support

Select from the presented options until you find a solution for your issue, or see if there is a chat or phone call contact method offered lower on the page under “Get more help” (you sometimes have to narrow down the options multiple times before this is shown). If you do not see your issue, keep experimenting with any series of selections until you reach one that offers a chat session or a telephone call and get the representative to redirect you.


This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple Support - Apple Support For some countries look under “Other” listing at the end of the list. Not every country has telephone support, and phone numbers may only work when calling from the same country.


Recently deleted option disappeared and old messages merged with current

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