How do I retrieve an unauthorized subscription payment in GCash?

Hii I just want to ask how to retrieve my payment of subscription in gcash. It automatically deduct to my account and I just received text message without confirming first.


[Re-Titled by Moderator]

Original Title: How to

iPhone 15 Pro Max, iOS 17

Posted on Dec 11, 2025 10:01 AM

Reply
3 replies

Dec 11, 2025 10:23 AM in response to jhe210

Subscriptions auto renew without any confirmation. A subscription managed by Apple is cancelled here:

View or cancel app subscriptions on iPhone - Apple Support


If you don't see the subscription there, you may have a subscription that is managed by someone else, and the exact description of the charge you see may be helpful.


Where did the Text Message come from?


Disputing any charge for fraudulent activity would be done through GCash.

Dec 11, 2025 10:23 AM in response to jhe210

ummm... GCash is a third party payment app. It isn't clear what it is you're asking...


Are you saying you have a subscription that you signed up for with your GCash account and you want to check its status? Check with GCash for that.


Or are you saying you have a subscription that you want to change to use your GCash account... that depends entirely on the subscription service... check with them on what payment options they accept.


If neither of the two above cases apply, you'll need to provide more information as to what it is you're trying to do.

How do I retrieve an unauthorized subscription payment in GCash?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.