Apple Pay declined my dispute. Need some advice

My son, who is a minor, took it upon himself to send his brother $550 and then $1404 of my money thru Apple Pay. This was my entire paycheck. Plus my xmas bonus. I did not authorize either of these transactions. My son was trying to do a good deed because he heard me talking to his brother earlier and heard him say he needed money for bills. When his brother received the money on Apple Pay he assumed it was me sending it and paid bills with it. Apple Pay declined my dispute. They said because money had been sent before to the same person they won’t reimburse me. What does that have to do with the fact THESE 2 times I didn’t authorize money to be sent. The fact that a minor sent it should be cause for them to reimburse me. Am I wrong for thinking like this? Need some advice. Thanks

iPhone 15, iOS 18

Posted on Dec 11, 2025 12:13 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 12, 2025 5:09 AM

Apple Cash is a prepaid debit card. Apple Cash transfers require the sender verify with Face ID or passcode. The terms and conditions for use of Apple Cash are such that by giving the minor child the passcode to authorize the transfer, you were authorizing the transfer.


Apple Cash is serviced and issued by Green Dot Bank. Please contact an Apple Cash Specialist at Green Dot Bank. 


Contact Green Dot Bank:


• by calling (877) 233-8552,


• by mail for disputes at P.O. Box 9, West Chester, Ohio,


• by mail for general customer service at P.O. Box 1070, West Chester, Ohio 45071,


• visit www.greendot.com


https://applecash.greendot.com/termsconditions/

1 reply
Question marked as Top-ranking reply

Dec 12, 2025 5:09 AM in response to SnowBunny19

Apple Cash is a prepaid debit card. Apple Cash transfers require the sender verify with Face ID or passcode. The terms and conditions for use of Apple Cash are such that by giving the minor child the passcode to authorize the transfer, you were authorizing the transfer.


Apple Cash is serviced and issued by Green Dot Bank. Please contact an Apple Cash Specialist at Green Dot Bank. 


Contact Green Dot Bank:


• by calling (877) 233-8552,


• by mail for disputes at P.O. Box 9, West Chester, Ohio,


• by mail for general customer service at P.O. Box 1070, West Chester, Ohio 45071,


• visit www.greendot.com


https://applecash.greendot.com/termsconditions/

Apple Pay declined my dispute. Need some advice

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