I called and setup an appt to replace my battery. I have an IPhone 14 Pro and Apple Care Plus. The battery health is at 79% and the test results said I needed a new battery. I called Apple support and was told that I had to pay $99 service fee. When I asked why was I paying $10 a month then he said to think of it like a deductible. What!? This isn’t right!!
iPhone 14 Pro, iOS 26
Yes, it is right. It gets you reduced cost repairs..
Go to this web site for information about how to request battery service for your iPhone: iPhone Battery Replacement - Apple Support
For cost and availability, enter your model information in the "Get an estimate" box at the bottom. (It is best that you do this since sometimes contributors here forget this is an international forum and not everybody asking questions lives in the contributor’s country.)
Yes, it is right. It gets you reduced cost repairs..
Go to this web site for information about how to request battery service for your iPhone: iPhone Battery Replacement - Apple Support
For cost and availability, enter your model information in the "Get an estimate" box at the bottom. (It is best that you do this since sometimes contributors here forget this is an international forum and not everybody asking questions lives in the contributor’s country.)
Does the phone have physical or liquid damage? Do y you have an Apple Store nearby to take in to a Genius Bar appointment for service instead?
AppleCare plus and still got charged a service fee
