File upload error, "couldn't communicate with a helper application"

My files on my mac have a cloud with an exclamation point next to them. When I hover over it, it says "couldn't communicate with a helper application." How do I fix this issue? I'm very nervous about losing my files.

MacBook Air 13″, macOS 26.1

Posted on Dec 8, 2025 6:06 PM

Reply

There are no replies.

File upload error, "couldn't communicate with a helper application"

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.