Understanding error code 16 when logging into Fastrack and Medicare websites

Trying to log into Fastrak and Medicare websites and am getting Error Code 16 from those websites. What does this mean? Can I fix this?


[Re-Titled by Moderator]

Original Title: Error Code 16 issue

MacBook Pro 16″, macOS 15.7

Posted on Dec 8, 2025 5:56 PM

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Question marked as Top-ranking reply

Posted on Dec 9, 2025 2:26 PM

PG944 wrote:

Trying to log into Fastrak and Medicare websites and am getting Error Code 16 from those websites. What does this mean? Can I fix this?

[Re-Titled by Moderator]
Original Title: Error Code 16 issue

I can log into both those web sites with a MacBook Pro 16" laptop running Sequoia 15.7.2. I can also log into them with other computers, including even an iMac 2015. As was indicated by Bob, Error Code 16 is usually related to a security issue. If you are using a VPN (or even if not using it actively, a VPN is installed), or other security tools like Little Snitch, anti-virus, anti-malware, or even certain Safari extensions, any of those could lead to this error.


If you can't think of anything like this on your Mac, perhaps you can download Etrecheck (free) and run it, and then post its report here. How to use the Add Text Feature When Post… - Apple Community This is a diagnostic tool only, it changes nothing on your computer, but it reports out on the configuration and what is installed, without revealing any personal information. People reading these posts can go through the report and hopefully find what is causing the issue.


3 replies
Question marked as Top-ranking reply

Dec 9, 2025 2:26 PM in response to PG944

PG944 wrote:

Trying to log into Fastrak and Medicare websites and am getting Error Code 16 from those websites. What does this mean? Can I fix this?

[Re-Titled by Moderator]
Original Title: Error Code 16 issue

I can log into both those web sites with a MacBook Pro 16" laptop running Sequoia 15.7.2. I can also log into them with other computers, including even an iMac 2015. As was indicated by Bob, Error Code 16 is usually related to a security issue. If you are using a VPN (or even if not using it actively, a VPN is installed), or other security tools like Little Snitch, anti-virus, anti-malware, or even certain Safari extensions, any of those could lead to this error.


If you can't think of anything like this on your Mac, perhaps you can download Etrecheck (free) and run it, and then post its report here. How to use the Add Text Feature When Post… - Apple Community This is a diagnostic tool only, it changes nothing on your computer, but it reports out on the configuration and what is installed, without revealing any personal information. People reading these posts can go through the report and hopefully find what is causing the issue.


Understanding error code 16 when logging into Fastrack and Medicare websites

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