Mac Mini
it is 35 days since service request was created on 5 nov
Still they re buying time
i was informed the part will be available in India only on 22nd that means I will get my system only on end of the month
what are my option
since there is is too much delay
2 months no Mac mini , o music since system is absent and wasting lot on internet charges without using it
[Re-Titled by Moderator]
Original Title: Service issue
We are all end users just like you, you are NOT addressing Apple on these forums. They are simply the forum hosts, they do NOT read or participate in user to user forums.
I suggest that if you left your machine with a third party Apple Authorized Service Provider that you contact them. If you took the machine to an Apple Store then contact the store or AppleCare.
Finally, please read Writing an effective Apple Support Communities Question so you understand how we can help you.
I recall waiting six months for eMac parts back in the early/mid 2000s. While a rare occurrence, once in a while parts may not be readily available. Nothing we could do but wait for the parts to become available. Same goes for you.
You can contact Apple support, or the AASP or Apple Store where it is being repaired to ask them for an updated ETA.
You can check your local consumer protection laws to see if they may provide any relief.
I have interacted with Apple customer care and they have escalated it to customer relations
Why question is if the part is not in stock what shouldd I do
How can I expedite a delayed Mac mini service request?
