cant update ipone - I have an iPhone 15 pro that I back up to MPB , etc., using finder & cable. Now im trying to update iPhone to ios26 and get this:
Apple support says I cant update via cable w/ Mac unless I update MBP to iOS 26 1st.
True ?
iPhone 15 Pro, iOS 18
In doing some more reading online re: this problem, is was posted on the web that one should have in Finder preferences, CD's, DVD's, and iOS Devices option checked - which I did - on my Mac and my wife's. So I unchecked the option re-started Finder and checked the option and still nothing - same issue - update not recognized. So leaving the option checked, I then unchecked Bonjour Devices ( which im not sure why it was checked to begin with). I restarted Finder and tried the update via USB again and it worked. So doing one or both of these tasks fixed the not being able to recognize updates issue....
In doing some more reading online re: this problem, is was posted on the web that one should have in Finder preferences, CD's, DVD's, and iOS Devices option checked - which I did - on my Mac and my wife's. So I unchecked the option re-started Finder and checked the option and still nothing - same issue - update not recognized. So leaving the option checked, I then unchecked Bonjour Devices ( which im not sure why it was checked to begin with). I restarted Finder and tried the update via USB again and it worked. So doing one or both of these tasks fixed the not being able to recognize updates issue....
mrchntmarine wrote:
cant update ipone - I have an iPhone 15 pro that I back up to MPB , etc., using finder & cable. Now im trying to update iPhone to ios26 and get this:
https://discussions.apple.com/content/attachment/5293b5ac-ab4d-47c7-a7ce-c93aa3009032
Apple support says I cant update via cable w/ Mac unless I update MBP to iOS 26 1st.
True ?
So use your cellular data to update the iPhone if you have an issue.
Unplug from the Mac, turn off Wifi
iPhone>Settings>General>Software Update> "Download and Install" >>Use Cellular Data — YES
If you want a current backup manually do that first...
ref: Update iOS on iPhone - Apple Support
mrchntmarine wrote:
still not allowing me to update via finder. iOS 26.2 released :
Then do what works.
your iPhone 15 pro can update via cellular data: iOS 26.2 ~1.37 GB
you can submit your feedback here: Product Feedback - Apple
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
Contact Apple Support - Apple Support
Happening here too. It appears 26.2 has not yet been added to the iOS repositories for Finder / iTunes, so assumes 26.1 is up to date.
Same thing happening to those on 18.7.2 wanting to update to 18.7.3 is not showing up in Finder. It says 18.7.2 is up to date despite the option both 18.72 and 26.2 being available for the device.
"Why cant I update iPhone 15 pro as usual with cable via finder & MPB ?: interesting - I cant update iPad via cable either.... I hope they didnt get rid of updating via cable."
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Turn Off All VPNs. Are you using a VPN on the iPhone? If so, turn it off.
Well, I cant edit title of this topic now.... So it seems that the information Apple Support gave me re: having to update MBP to iOS 26 to be able to update other devices via cable via MBP was WRONG. I just updated MBP to iOS 26 then tried to update iPad Pro to iOS 26 via cable via finder and got this message:
So no cable update anymore it seems.
So you DID update to MacOS 26 now?
what model-year MacBook Pro?
if you inspect on your iPhone:
settings > general >software update ,,,
... does it also say 18 is the latest?
have you Tried Restarting your iPhone?
"Why cant I update iPhone 15 pro as usual with cable via finder & MPB ?: interesting - I cant update iPad via cable either.... I hope they didnt get rid of updating via cable."
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Updating Through Use of a Computer:
Though you've already tried it, see if either if my User Tips lead the way. Connecting your Mac to Ethernet, you might not get this error. Use this for a USB-C only Mac: Belkin USB-C to 2.5Gb Ethernet Adapter - Apple
My User Tips:
I updated iPhone wirelessly as iOS 26 was not being detected via cable in finder. MBP M3 Max, 2023 - now on Tahoe 26.1. My iPad Pro is last device still on 18.7.2, iPad Pro 3rd gen, 11 inch. Still not able to do that one for some reason with cable - iOS 26 not being detected. See here: IOS not being detected. I stated it when I discovered it was an iOS detection issue.
I know I can update the iPad wirelessly. BUT, trying to determine whats stopping the update from being detected via cable....
Most of the possible solutions so far have been beating on the update pathways, making sure they were up to the job, such as changing connection to Ethernet.
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One possibility is that the device itself (iPhone or iPad) is either:
• confused about what the correct latest version is.
• fails (silently) when it tries to ask for a later version number.
Consider doing a power-down Restart of the device. Then ask the device itself (through its settings) what is the latest version available. if no joy, connect to the Mac and ask that way.
I have no problem with updates via USB cable.
The feature has not been eliminated. It must be something about your setup.
It doesn't say it's not available, it reads that 26.1 is the current version. Thats not true - same as before with the previous version Finder would not update to.
"this model mbp does not have a cat5 port. I have to use some type of adapter , hence the dongle."
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Getting CAT5 Cable:
"Dongle" or "Adapter", call it want you want to; nonetheless, it is what to use, if you want to proceed with Ethernet. Which type to get depends on the port of your Mac: USB-A or USB-C
what type of usb connection are you using? How are you connected to the internet? What's the OS / iOS you updated to latest? what is your device(s) model?
Im still not able to get MBP / finder to recognize latest iOS for iPad. says 18.7.2 is the current version.
so off topic - not sure why these posts are out of order - confusing!
Anyhow, it seems im the only apple user with this issue according to apple senior advisor. I have restarted all devices multiple times during update attempts. Power cycling and by rebooting. No joy. I also just created a test account on Mac and tried and got this:
Seems like its not going to work.
Why cant I update iPhone 15 pro as usual with cable via finder & MPB ?
