Unable to receive iMessage on my iPhone 13 Pro Max

Hi! I have an IPhone 13 Pro Max. I’m not getting any iMessages on my phone since Wednesday night. I am however getting some messages on my Apple Watch. When I try to send a message, on the field where we type, it shows as “text message RCS” and doe other contacts SMS. I am not getting any messages sent to group chats either. I tried every troubleshooting possible, even disconnected the number from my phone and added it back on. Contacted my cellphone carrier and Apple and they’re not able to help. After resetting the phone several times , my bubbles are still green.

Wednesday night before this happened, I was sharing my contact card with my contacts individually. I switched jobs and I was sending my contact information to my clients as sharing my contact card from contacts. I read after that maybe sending same message to so many people all at once could’ve caused this but my carried checked and there’s no “blocks” on my phone. At this point I’m hopeless.. but wanted to see if any of you had experienced anything like this before.. and maybe can help. When I tell you guys I tried every troubleshooting option possible I really mean it 😫 Any suggestions will help. Thanks in advance!



[Re-Titled by Moderator]

Original Title: iPhone

iPhone 13 Pro Max, iOS 26

Posted on Nov 23, 2025 5:25 PM

Reply
3 replies

Nov 24, 2025 2:08 AM in response to CROneill13

Did you also try to reset the iPhone to factory settings, to rule out, that the iOS software caused the issue?

To rule out defective data from the backup, set it up as a new device and check if your phone number is getting registered for iMessage again.

Restore your iPhone, iPad, or iPod to factory settings using a computer - Apple Support


Before you do that, maybe try resetting network settings first, but you will lose your saved Wi-Fi passwords as well.

Reset iPhone settings to their defaults – Apple Support






Unable to receive iMessage on my iPhone 13 Pro Max

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