How can I add back my lost AirPod pro 2 to my account after losing the replacement case I got.

I lost my AirPod pro 2 case a few months ago. I accidentally removed them from my account 3 weeks ago and I do not have the serial number as the case had already been replaced in the past. Is there any way to get the new serial number as I do not have the replacement box?


I have the serial number of the original case, the repair number and the AirPod’s serial numbers. but no order number or ticket number.

Windows, Windows 11 (26200)

Posted on Nov 19, 2025 9:56 AM

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1 reply

Nov 21, 2025 8:42 PM in response to Chloécsl

Re: "How can I add back my lost AirPod pro 2 to my account after losing the replacement case I got. I lost my AirPod pro 2 case a few months ago. I accidentally removed them from my account 3 weeks ago and I do not have the serial number as the case had already been replaced in the past. Is there any way to get the new serial number as I do not have the replacement box?"


If the AirPos Pro 2 are lost and the replacement case for them is also lost, and they were accidentally removed from your device, unless they are still listed in another device ,there's not a lot you can do, as you have nothing left to pair. Eg: If "Find My" was not turned on when items went missing, there's not a lot you can do now.


Below are three suggestions, perhaps something there will work for you :-)

(1) If you haven't seen it already:

Apple support have an article online that may be helpful:

Find the serial number of your AirPods - Apple Support

_____________

Also: If needed: Try searching your e-mails for a receipt or acknowledgement from Apple


(2) You can enter the AirPods Serial number that do you have online,

and see what info. is available to you there. View Coverage - AppleCare & Warranty


(3) You can also log-in online to see what info is available to you there


or, if applicable:

  • See if this "User Tip" thoughtfully provided by a respected community member can help:

Print A Sales Receipt - Apple Community

How can I add back my lost AirPod pro 2 to my account after losing the replacement case I got.

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