Missing Photos or Videos

Question

Level 1

4 points

Missing Photos or Videos

Hello,

My iCloud Photos used to have around 70,000 photos and 2,000 videos.

After setting up my new iPhone and syncing iCloud Photos, the number suddenly dropped to around 39,000 photos and 2,200 videos.

The library was last updated at 10:07 today.

I checked iCloud.com → Photos → Recently Deleted, but it’s empty.

Could you please check if there is any recoverable previous version of my iCloud Photo Library before [วันที่รูปหาย]?

Thank you so much for your help.

iPhone 11 Pro Max, iOS 18

Posted on Nov 7, 2025 5:31 PM

Reply

Answer 1

markwmsn

Level 6

16,715 points

Nov 7, 2025 9:49 PM in response to saikaew

You have made your request in a community of users like yourself, trying to help each other understand how to use Apple software. Nobody here has the power to check Apple's files for recoverable copies of your library. Sorry.

It might be possible that addressing Apple Support staff directly might produce some results, but I cannot say what the likelihood of a favorable result might be.

Reply