Shared Photo Album Link Doesn't Work.

A friend of mine has shared an album with me. I have a received an email saying that the album has been shared. There's a link in the email to click.


The problem is that nothing happens (other than Photos opening up) when I click the link. The album isn't shared.


The odd thing is that this same person has shared an album (a different album) with me in the past (two weeks ago) - and I still see this shared album. However, for whatever reason she can't share an additional photo album with me.


So I asked my friend to resend the invite. She did. Same thing. Link opens my Photos - but the album she intends to share isn't there. She has updated her iPhone recently. Maybe the update broke everything. My system is 100% the same as before (no updates on my end either).


Why?


I feel like I'm using a Microsoft Windows operating system - where nothing works and no one knows why.


Anyway - is the Apple Photo sharing mechanism so fickle that you MUST use a CERTAIN email address (such as my address associated with my account). I wouldn't think that'd be necessary since one could always log into your iCloud account (or whatever account you'd call it).


Well, we can always share photos using Google Drive.



MacBook Pro 15″

Posted on Nov 5, 2025 2:30 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 5, 2025 3:08 PM

I believe I found the problem. At least for my setup - I cannot accept an invite to a shared photo album using my MacBook Pro. However, I can accept an invite link using my iPhone.


I have Photos connected to both to my iPhone and my MacBook Pro. When using my MacBook Pro clicking the link opens Photos - but, no album is shared. However, if I click that same link using my iPhone it works - the album is shared.


Again, both my MacBook and iPhone share the same photos in Photos. Whatever albums and pictures I see on my iPhone will also be viewable (and editable) on my MacBook Pro.


So, I guess something is dysfunctional - but, at least I found the workaround.

1 reply
Question marked as Top-ranking reply

Nov 5, 2025 3:08 PM in response to silver_mica

I believe I found the problem. At least for my setup - I cannot accept an invite to a shared photo album using my MacBook Pro. However, I can accept an invite link using my iPhone.


I have Photos connected to both to my iPhone and my MacBook Pro. When using my MacBook Pro clicking the link opens Photos - but, no album is shared. However, if I click that same link using my iPhone it works - the album is shared.


Again, both my MacBook and iPhone share the same photos in Photos. Whatever albums and pictures I see on my iPhone will also be viewable (and editable) on my MacBook Pro.


So, I guess something is dysfunctional - but, at least I found the workaround.

Shared Photo Album Link Doesn't Work.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.