Keyword Manager window in Photos won't open

When using photos Mac on system 13.7 when I want to open keyword manager all I get is a spinning ball. after spinning for a while it stops but keyword manager window does not open.

I've repaired my photo library and restarted with no luck.

I have opened one of my other photo libraries and keyword manager will open, it just won't open in my primary library.

iMac 27″ 5K, macOS 13.7

Posted on Nov 5, 2025 10:45 AM

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Question marked as Top-ranking reply

Posted on Nov 5, 2025 11:12 AM

It sure sounds like it's the Library, doesn't it? Sometimes doing a re-build a second time works. Are you using iCloud Photos? If so, you might try turning wifi off during the re-build.


Otherwise, try re-starting in Safe Mode. This bypasses certain potentially disruptive processes, and it often helps. Safe Mode is different for different computers, so see this: 

           Start up your Mac in safe mode - Apple Support 


Another thing to try is to make a new user and see if the same problem recurs with it.  This is a bit harder, because a new user can't access a different user's stuff. You would need to move your Library out of your own user's folder up to the general "Users" folder so you can open it from the new user you create.


Let us know what happens.


1 reply
Question marked as Top-ranking reply

Nov 5, 2025 11:12 AM in response to tangerer

It sure sounds like it's the Library, doesn't it? Sometimes doing a re-build a second time works. Are you using iCloud Photos? If so, you might try turning wifi off during the re-build.


Otherwise, try re-starting in Safe Mode. This bypasses certain potentially disruptive processes, and it often helps. Safe Mode is different for different computers, so see this: 

           Start up your Mac in safe mode - Apple Support 


Another thing to try is to make a new user and see if the same problem recurs with it.  This is a bit harder, because a new user can't access a different user's stuff. You would need to move your Library out of your own user's folder up to the general "Users" folder so you can open it from the new user you create.


Let us know what happens.


Keyword Manager window in Photos won't open

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