Apple Mail not synching "read" status between two MacBook Pro's
Situation:
MacBook Pro 15" Intel (MBP 15) and MacBook Pro 16" M1 (MBP 16) both running
- macOS 15.7.1
- Apple Mail to connect to my email host, who's running Microsoft 365
- Both machines are situated on my desk and Apple Mail is running
- In a browser window I have opened Outlook in order to view the email on the host.
Problem:
I open an unread email on the MBP 15, read it, and its status changes to "read" on that machine; however, it's still "unread" on the MBP 16 as well as in Outlook on the email host. The other way around, i.e., opening a new email on the MBP 16 results in the expected behavior of the Apple Mail on the MBP 15: that email is also displayed as "read". As far as I can tell, the email account in question is configured exactly the same on both machines. I'm at a loss to pinpoint where the problem even occurs.
I don't recall experiencing this problem when the account in question wasn't an Exchange account, but one that used IMAP and SMTP.
Any suggestions?
MacBook Pro 15″, macOS 15.7