App Store is stuck on can not connect since I updated to iOS 28

Since I updated my iPhone 11 to the ios28 I can’t use my App Store and nothing fixes it. I can’t update my app

iPhone 11, iOS 26

Posted on Oct 29, 2025 8:58 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 29, 2025 9:02 AM

Here are a variety of resources helping with connectivity issues:


Restart your equipment and/or sign out and back in again, and try again.


If you can't connect to the App Store, iTunes Store, or other Apple services, read this support article --> If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support


Here's a related article about what to do if you can't connect or sign in to iCloud --> If you can't connect or sign in to iCloud - Apple Support


If your iPhone or iPad won’t connect to a Wi-Fi network, or if you have related connectivity issues, read this support article --> If your iPhone or iPad won't connect to a Wi-Fi network - Apple Support

Here's a case where using a VPN prevented sign-in --> AppStore - Apple Community


If none of the resources provide a solution, contact Apple for assistance:


For support, click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> Contact Apple Support - Apple Support


Finally, there is no iOS 28. The current version is 26.

1 reply
Question marked as Top-ranking reply

Oct 29, 2025 9:02 AM in response to -rosey-posey-

Here are a variety of resources helping with connectivity issues:


Restart your equipment and/or sign out and back in again, and try again.


If you can't connect to the App Store, iTunes Store, or other Apple services, read this support article --> If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support


Here's a related article about what to do if you can't connect or sign in to iCloud --> If you can't connect or sign in to iCloud - Apple Support


If your iPhone or iPad won’t connect to a Wi-Fi network, or if you have related connectivity issues, read this support article --> If your iPhone or iPad won't connect to a Wi-Fi network - Apple Support

Here's a case where using a VPN prevented sign-in --> AppStore - Apple Community


If none of the resources provide a solution, contact Apple for assistance:


For support, click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> Contact Apple Support - Apple Support


Finally, there is no iOS 28. The current version is 26.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

App Store is stuck on can not connect since I updated to iOS 28

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