Curious head-scratching case of Mail not sending attachments when signature is on

TL;DR: Every time i use Mail to send a Google email to an email address that's not with Google, 1) they don't see my signature properly and 2) they don't get my attachments.


I had to run a lot of tests to narrow down the problem. It all started when I kept sending emails with attachments from my Google account using Mail, but the recipients kept insisting I hadn't attached anything. Thought they were insane! But then I did a test myself and they were right. Sent the same email to my Hotmail account and I couldn't see any attachments, including the picture in my signature.


So I ran a bunch of tests by sending the same email to myself in different ways to different addresses and opening them up using my web browser and Mac Mail, and basically:


* No matter how i send them, if i open the email on Mac Mail, I cannot see the picture in my signature. It just doesn't open (btw, the picture is technically inserted from a file in my Google Workspace drive). I also don't see them if i open the emails on Hotmail.com.


* On Mac Mail and Gmail.com through the browser, I can always see the files I attached.


* But when I go to hotmail.com, I don't see the attached files if I have my signature inserted.


* If I send the same emails using Gmail.com on my internet browser, no issues, whether I have a signature or not. Recipients (me, in this case, using hotmail or google) always get the email, showing the attachments and the picture in my signature.


Go figure!

How do I fix this?

MacBook Pro 14″, macOS 15.6

Posted on Oct 29, 2025 3:58 AM

Reply
4 replies

Oct 31, 2025 2:31 AM in response to AlWeir

It's not that. As mentioned, I tested it by sending the emails to different addresses of mine, and my Hotmail/Outlook couldn't receive the attachments, even though it's not blocking remote content. And on my Mac Mail, as the recipient, I can't see my own signature either, even though i haven't turned on blocking of remote content.


Also, it's not just me. No one I'm sending attachments to while my signature is on on Mac Mail is able to see an attachment.

Curious head-scratching case of Mail not sending attachments when signature is on

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