Possible Apple order scam Email

I recently ordered something from Apple and just got an email from ship******@apple.com asking me to provide my phone number so they can discuss a problem with my order. Is this a real email from Apple?


[Re-Titled by Moderator]

Original Title: Weird email

Posted on Oct 28, 2025 8:37 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 31, 2025 5:13 PM

Re: Weird email : Is this a real email from Apple?


If you suspect a scam, most likely iit is a scam.


Apple support's article: Get help with security issues - Apple Support

Eg: says:

"Phishing and other scams

If you receive a suspicious email that’s designed to look like it’s from Apple,

you can forward it to reportphishing@apple.com. "


Find out more about phishing and other social engineering schemes

__________________________________________________________________________________

Re: " ... asking me to provide my phone number so they can discuss a problem with my order."

If you want: You can check on your order status by going online (tip: have your order number handy):

Viewing & Changing Orders - Shopping Help - Apple

Eg: says:

" ... visit your Order Listing page and sign in with your Apple Account and password."

____________________

If needed: You can call Apple Support at 1-800-APLCARE in US

or

See Phone numbers for other countries: Contact Apple Support - Apple Support

1 reply
Question marked as Top-ranking reply

Oct 31, 2025 5:13 PM in response to Felix_23

Re: Weird email : Is this a real email from Apple?


If you suspect a scam, most likely iit is a scam.


Apple support's article: Get help with security issues - Apple Support

Eg: says:

"Phishing and other scams

If you receive a suspicious email that’s designed to look like it’s from Apple,

you can forward it to reportphishing@apple.com. "


Find out more about phishing and other social engineering schemes

__________________________________________________________________________________

Re: " ... asking me to provide my phone number so they can discuss a problem with my order."

If you want: You can check on your order status by going online (tip: have your order number handy):

Viewing & Changing Orders - Shopping Help - Apple

Eg: says:

" ... visit your Order Listing page and sign in with your Apple Account and password."

____________________

If needed: You can call Apple Support at 1-800-APLCARE in US

or

See Phone numbers for other countries: Contact Apple Support - Apple Support

Possible Apple order scam Email

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