Number of unopened emails does not show up on all inboxes
[Edited by Moderator]
MacBook Air 13″, macOS 26.0
Question marked as
Potential Solutions and Workarounds
Here are a few steps that have helped resolve badge count issues in macOS Mail:
- Check Mail Notifications Settings:
- Go to System Settings (or System Preferences) > Notifications.
- Find the Mail app in the list.
- Ensure that the "Badge app icon" setting is enabled.
In recent macOS versions, there is often an option to "Customize Notifications" under the Mail settings within the Notifications pane. Check for a setting related to the badge count there.
- Adjust the Dock Unread Count in Mail Settings:
Open the Mail app.
Go to Mail menu > Settings (or Preferences) > General.
Look for the "Dock unread count" setting. This should have options like "Inbox only" or "All Mailboxes". Make sure it is set to "All Mailboxes" or your desired option.
- Check for an Unread Messages Filter:
- Within the Mail app window, some users have reported that a filter has been inadvertently applied. Look for a filter icon (often a circle with lines or a funnel icon) and ensure that no filters are active which might be hiding unread messages from the main view, thereby confusing the count. A keyboard shortcut like Cmd + L sometimes toggles this filter.
Restart the Mail App and Mac:
- A simple restart can often resolve temporary software glitches. Try force quitting the Mail app (Option + Command + Esc) and relaunching it, or shut down and restart your Mac completely.