How to find a declined transaction

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Level 1

4 points

How to find a declined transaction

Hello community,

In the past 7 days, someone is trying to charge my card through Apple Wallet a specific amount.

My bank cannot find more details and they told me to seek a solution from Apple. Apple does not have a chat service or an email address so that I can speak directly to them.

On my bank statement and my transaction history in Apple Pay I get this:

APPLE.COM/BILL

CORK IE

I would be grateful if someone can help me track the transaction and who is trying.

Thank you

iPhone 14 Plus, iOS 26

Posted on Oct 25, 2025 3:30 AM

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Answer 1

Top-ranking reply

Jeff Donald

Level 8

44,562 points

Oct 25, 2025 4:43 AM in response to 5teph4no5

It’s a purchase directly from Apple such as a subscription or an app. Do any or all the charges display when you review your recent purchases here,

https://reportaproblem.apple.com/

Charges display per item. Receipts or statements sent by Apple may display multiple items as a single purchase. Purchases generally are taxable and you must take that into consideration.

If you need to request a refund, instructions are provided at the link below,

If you want to cancel a subscription from Apple - Apple Support

Request a refund for apps or content that you bought from Apple - Apple Support

If additional assistance is required from Apple Support, please use the links below to contact Apple Support. If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support articles below.

Contact Apple for support and service - Apple Support

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