Common Troubleshooting Steps (If you are using IMAP)
If you are certain you are using IMAP, try these steps in order:
- Restart Both Devices: A simple restart of your iPhone and iPad can often clear minor glitches that affect syncing.
- Toggle Mail Sync Off and On:
- Go to Settings on both your iPhone and iPad.
- Tap Mail > Accounts.
- Select the account that isn't syncing.
- Toggle the Mail switch Off.
- Wait about 30 seconds, then toggle the Mail switch On again.
Check Fetch Settings:
- Go to Settings > Mail > Accounts > Fetch New Data.
Make sure your setting is set to Push (if supported by your mail provider) or a short Fetch interval (like 15 or 30 minutes), not "Manually."
Remove and Re-add the Email Account:
- Go to Settings > Mail > Accounts.
- Select the problem account.
- Tap Delete Account.
- Restart your device (optional but recommended).
Go back to Settings > Mail > Accounts > Add Account and set up the email account again. This re-establishes a fresh connection with the server.
Check for VPN or Private Relay Interference
Sometimes a VPN or Apple's iCloud Private Relay can interfere with the Mail app's server connection and syncing.
- Try temporarily disabling your VPN or iCloud Private Relay (Settings > Your Name > iCloud > Private Relay) on both devices to see if the syncing returns to normal.