apple earbuds stopped working on iPhone 17 pro max

apple ear buds have stopped working on iPhone 17 pro max. They won’t stop or start music or calls but will turn the volume up and down and will play music if I control it through the phone itself. The ear buds are only 3 weeks old and work fine on my iPad so the ear buds aren’t broken so it seems like it’s a problem with my phone.

iPhone 17 Pro Max, iOS 26

Posted on Oct 19, 2025 2:05 AM

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2 replies

Oct 19, 2025 2:36 AM in response to jagmeees204

Thank you for your help. The port on my phone is clean, the phone is only 3 weeks old as the ear buds, the music plays in them fine while connected to the phone so there isn’t a connection problem, it’s just I have to stop and start the music using the phone screen rather than the earbud control button, it must be like you say a problem with the phone software. Hopefully Apple will fix the issue. Thanks again

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apple earbuds stopped working on iPhone 17 pro max

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