Unable to add or edit people in Genmoji on iPhone

I can’t add any new people to Genmoji. There’s no option to add a new person or edit any of the existing people.


[Re-Titled by Moderator]

Original Title: Genmoji

iPhone 17 Pro Max, iOS 26

Posted on Oct 12, 2025 6:39 PM

Reply
7 replies

Oct 12, 2025 8:13 PM in response to Jason Smith

Hello Jason Smith,


I've attached images. and a step by step guide on how to access, edit, delete, and create Memojis on iPhone below:


  1. Open Messages
  2. Open a conversation
  3. Tap the + next to the text field at the bottom of the screen
  4. Tap Memoji
  5. Tap the .. in the bottom left corner to edit, duplicate, or delete a Memoji
  6. Swipe over to the far left in the list to find a + to create a new Memoji.


I hope this helps!


Sincerely,


Captain

Oct 12, 2025 8:14 PM in response to Jason Smith

"Unable to add or edit people in Genmoji on iPhone: I can’t add any new people to Genmoji. There’s no option to add a new person or edit any of the existing people."

-------


This is an app

Contact the Developer.

  1. Go here: GenoME on the App Store
  2. Tap: Support (right size of App Store window"
  3. eMail: the Develoer here: pgp-uk@ucl.ac.uk (found on bottom-right corner of site).

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to add or edit people in Genmoji on iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.