Error signing in with Microsoft account during device setup

After formatting the device and resetting it, I chose Location, then Language, then Network. After that, I was asked (desidnit) to force me to sign in with my Microsoft account to manage the device remotely. I tried several times to sign in with all my Microsoft, Azure, and GitHub accounts, but each time it gave me an error message: "Sign in. Sorry, but we're having trouble signing you in." AADSTS90072: User account '**********@gmail.com' from identity provider 'live.com' does not exist in tenant 'Wipro' and cannot access the application 'https://mymac.wipro.com/saml/metadata' (Jamf Pro) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account. I cannot complete the setup. Please provide a solution.



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Posted on Oct 12, 2025 2:29 PM

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Error signing in with Microsoft account during device setup

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