HomePod unable to play music

Our HomePod, won’t play music. It’s apparently due to all users not accepting the t&cs on all devices?? We don’t know how to check this and resolve it and if it includes any of our friends and family who connect to our WiFi. The only 2 ways to get around it, are to play music from our phones and move it to the HomePod or do a reset. Please help how to resolve this?