Can’t add photos to shared album

I’ve been adding photos to a shared album for a number of years with no problems. Recently when Ive uploaded photos and they are self deleting within seconds. I reduced the number of photos in case the album was too large and even started a new album but the problem persists. Any ideas how to fix it?

iPhone 12 Pro, iOS 18

Posted on Oct 8, 2025 8:56 PM

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Question marked as Top-ranking reply

Posted on Oct 10, 2025 1:35 AM

How many photos are currently in the shared album? Nad what is the format of the item you are trying to share?


Not all file types are supported in Shared Albums:

  • Image formats*: HEIF, JPEG, RAW, PNG, GIF, TIFF
  • Video file types and formats: HEVC, MP4, QuickTime, H.264, MPEG-4 

Shared Albums also support special formats that you capture with your iPhone, like slo-mo, time-lapse, Live Photos, and Memory videos. When shared, photos are reduced to 2048 pixels on the long edge, except panoramic photos, which can be up to 5400 pixels wide. You can share GIFs that are 100MB or smaller. Shared Albums do not support spatial photo or video.

3 replies
Question marked as Top-ranking reply

Oct 10, 2025 1:35 AM in response to Dissatisfied

How many photos are currently in the shared album? Nad what is the format of the item you are trying to share?


Not all file types are supported in Shared Albums:

  • Image formats*: HEIF, JPEG, RAW, PNG, GIF, TIFF
  • Video file types and formats: HEVC, MP4, QuickTime, H.264, MPEG-4 

Shared Albums also support special formats that you capture with your iPhone, like slo-mo, time-lapse, Live Photos, and Memory videos. When shared, photos are reduced to 2048 pixels on the long edge, except panoramic photos, which can be up to 5400 pixels wide. You can share GIFs that are 100MB or smaller. Shared Albums do not support spatial photo or video.

Oct 10, 2025 1:20 AM in response to Dissatisfied

Thank you for your reply. Unfortunately, I’m only uploading on average less than 50 every week or so. I’ve rebooted both my phone and iPad but the problem still persists. I’m sharing the album with only 3 family members who all have Apple devices. All the family are using version 18.7.1 software. I did wonder whether this latest update was the issue. 

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Can’t add photos to shared album

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