If you're missing photos or videos in iCloud Photos

Hello! I restored my new iPhone from iCloud, but I noticed that some photos taken during the day 04/10/2025 12:00-14:30 are missing.


They are not visible in iCloud.com or in the Photos app on my new device. Could you please check if temporary cached versions of these photos are still available on your servers?


Thank you!

iPhone 13 Pro Max, iOS 26

Posted on Oct 6, 2025 1:37 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 6, 2025 2:30 AM

Sorry, but this is a user to user forum, and we can not access your personal data.

Generally, if you can not find the missing photos in the recently deleted folder, the data is gone.

If you're missing photos or videos in the Photos app - Apple Support


Any other devices connected to iCloud Photos, to which the photos already have synced?

1 reply
Question marked as Top-ranking reply

Oct 6, 2025 2:30 AM in response to KarolinaAndriichuk

Sorry, but this is a user to user forum, and we can not access your personal data.

Generally, if you can not find the missing photos in the recently deleted folder, the data is gone.

If you're missing photos or videos in the Photos app - Apple Support


Any other devices connected to iCloud Photos, to which the photos already have synced?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

If you're missing photos or videos in iCloud Photos

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.