I have no outstanding subscriptions, and yet I still cannot download apps

I have checked my subscriptions using the Apple support website, through app store, and through my settings. I have no active subscriptions or any outstanding balances, and yet every time I try and download something I’m prompted to put in my card information, only to be brought back to the same message on repeat. I haven’t been able to download anything in over a month, and would really appreciate any help!

iPhone SE, iOS 18

Posted on Sep 30, 2025 2:39 PM

Reply
1 reply

Sep 30, 2025 2:57 PM in response to ashe49

ashe49 wrote:

I have checked my subscriptions using the Apple support website, through app store, and through my settings. I have no active subscriptions or any outstanding balances, and yet every time I try and download something I’m prompted to put in my card information, only to be brought back to the same message on repeat. I haven’t been able to download anything in over a month, and would really appreciate any help!

What happens when you input a valid credit card? Has nothing to do with subscription but for verification purposes.

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I have no outstanding subscriptions, and yet I still cannot download apps

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