Cannot verify Mastercard when trying to add it to Apple Wallet

I'm trying to add a virtual Mastercard to my Apple Wallet. I typed in the card number and expiration date, and now it is waiting for verification. However, when I tap the verify button, the pop-up immediately closes again by itself, and it's not possible to click the "next" button ("næste"). I can't do anything from my bank app either. I have of course closed and opened settings, restarted my phone, etc.


Wallet and Apple Pay works with my Visa cards, which I also have physically. But I've had virtual Mastercards added to my Wallet before, that worked just fine, however that was another bank.


Can someone please help me figure out how I can use my mastercard with Apple Pay? Thanks!


iPhone 14 Pro

Posted on Sep 25, 2025 5:14 AM

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1 reply

Sep 25, 2025 1:46 PM in response to Ryding02

Apple is not a bank. Apple cannot verify credit card information and accounts. This is a bank issue. Obviously your Wallet app is working because other banks have been able to verify you and add the cards to Apple Wallet. Please contact you banks support team for additional assistance. M


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Cannot verify Mastercard when trying to add it to Apple Wallet

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