iOS26 Freezing on Messages App and sometimes closes App

At my employer, we use email to text to notify our staff of critical alarming. These emails are sent from a Microsoft Exchange Server. iOS26 is causing everyone's phone to freeze in the Messages app when trying to open this specific text stream. The phone just locks up for a period of time then unfreezes, only to do it again if you click on that message contact again. There is no way to actually read these messages and the only way to clear them is to delete all messages from that contact.


The problem worsens at times, and the entire messages app is locking up and shutting down, preventing view of any text messages.

iPhone 13 Pro, iOS 18

Posted on Sep 23, 2025 5:52 AM

Reply
4 replies

Oct 26, 2025 3:29 PM in response to jpblough

Happening to mine as well. I sorta found a way to resolve it, but it doesn’t resolve it. It just unfreezes it. When I open the iMessage app, it’s totally frozen. Every time. So I pull up on the bottom of the screen, like where you go to clear your running apps, and just let it sit there for a few seconds. It unfreezes and you can go about your business. Shouldn’t have to do this.

iOS26 Freezing on Messages App and sometimes closes App

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