How can I recover my Palworld game purchase from the App Store?

Question

Level 1

4 points

How can I recover my Palworld game purchase from the App Store?

Good day,

I purchased Palworld on the Appstore for my MacBook Air, played it for about 30 hours and got some achievements - which you can still see on my game profile - but after an uninstall it is now showing I need to pay for the game again! Why would I need to purchase it again if I already have? I can prove I have on my bank statements. I go under purchase history on my account and it doesn't even show up there? Did Apple just steal my money?

[Re-Titled by Moderator]

Original Title: Palworld purchase gone after uninstalling

MacBook Air 13″, macOS 26.0

Posted on Sep 23, 2025 4:44 AM

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Answer 1

Carol B.

Level 6

17,855 points

Sep 23, 2025 9:57 AM in response to Tienkerbel

I'm sorry, but the better question here is why did you uninstall it when you clearly wanted to continue to play? Perhaps if you offer more detail around your actions, we may be able to understand and hopefully help.

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Answer 2

Tienkerbel Author

Level 1

4 points

Sep 25, 2025 2:45 AM in response to Carol B.

I made space on my hard drive to splay another game, finished that and wanted to jump back into Palworld. Which I am fully allowed to do. It is my right to uninstall and reinstall games as I see fit after I have purchased the product. I need to know how to get this solved not asked about why I uninstalled a game? That has nothing to do with the fact that they want to charge me for something I had purchased the rights to already.

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