$100.00 gift card couldn’t be redeemed. Reached out to Apple they said it had a hold for 98.95. Wait up to 2 days. I accidentally redeemed the $1.05. Now says invalid already redeemed. How do I get my $98.95 back ??? HELP
[Re-Titled by Moderator]
Original Title: Gift card problem
iPhone 14 Pro Max, iOS 18
Re: Gift Card Problem:
Re: "they said it had a hold for 98.95"
Seems you already spent that amount, and it needed the two days to complete the process.
Apple Support have an article online : What to do: If you can't redeem your Apple Gift Card, App Store Card, or App Store & iTunes Gift Card - Apple Support
Eg: says:
"Card has already been redeemed
If you see a message that says that your card has already been redeemed, you may have already redeemed it. Sign out of the App Store or iTunes Store on all of your devices, then sign back in. This refreshes your Apple Account balance. Find out how to check your Apple Account balance."
NB: There is also other info. / advice in the above article.
__________________________
Else: As we are all Apple users, like yourself, in the Community, no-one here can access your accounts or details etc. in order to assist.
You may want to reach out to that same support team at Apple again,
or
to Apple's Billing Team, to find out whether they can help:
Eg: There is a "Get support" link (online chat / phone / email etc.) at the bottom of their website:
Billing and Subscriptions Support website: Subscriptions and Billing - Official Apple Support
Re: Gift Card Problem:
Re: "they said it had a hold for 98.95"
Seems you already spent that amount, and it needed the two days to complete the process.
Apple Support have an article online : What to do: If you can't redeem your Apple Gift Card, App Store Card, or App Store & iTunes Gift Card - Apple Support
Eg: says:
"Card has already been redeemed
If you see a message that says that your card has already been redeemed, you may have already redeemed it. Sign out of the App Store or iTunes Store on all of your devices, then sign back in. This refreshes your Apple Account balance. Find out how to check your Apple Account balance."
NB: There is also other info. / advice in the above article.
__________________________
Else: As we are all Apple users, like yourself, in the Community, no-one here can access your accounts or details etc. in order to assist.
You may want to reach out to that same support team at Apple again,
or
to Apple's Billing Team, to find out whether they can help:
Eg: There is a "Get support" link (online chat / phone / email etc.) at the bottom of their website:
Billing and Subscriptions Support website: Subscriptions and Billing - Official Apple Support
How to recover $98.95 from an invalidly redeemed $100 Apple Gift Card?
