Random photos in a desktop folder appear as white icons

When viewing photos in a folder on my desktop some show up as white icons even when the icon and grid size is adjusted. I am using a 2023 mac studio computer and studio display. apps are up to date. Apple can do better than this! Very frustrating. Any help or suggestions are much appreciated!.


[Edited by Moderator]

Mac Studio, macOS 15.6

Posted on Sep 16, 2025 9:19 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 17, 2025 6:51 AM

There may be something amiss with some of the files. How did these files come to your Mac? Do you use iCloud Photos or iCloud Drive? Do you use "Optimize Storage?"


What happens if you open one of these pictures in Preview? How about it you export it back? What do you see with these (and the other) files when they are imported to Photos?


Have you  tried these steps:

  • Rstart Finder (Apple>Force Quit>Finder?)
  • Restart the computer (of course)
  • Re-start in Safe Mode. This bypasses certain potentially disruptive processes, and it often helps. Safe Mode is different for different computers, so see this: 

           Start up your Mac in safe mode - Apple Support 

  • Make a new user and see if the same problem recurs with it.  This is a bit harder, because a new user can't access a different user's stuff. You would need to move your Library out of your own user's folder up to the general "Users" folder. 


The idea is to find out if the problem is with the Library, with your account, or with caches and login items, and stuff like that. One of these steps may fix the problem, but their failure to work also helps figure out what's happening.


Let us know what happens…

2 replies
Question marked as Top-ranking reply

Sep 17, 2025 6:51 AM in response to Haadrian

There may be something amiss with some of the files. How did these files come to your Mac? Do you use iCloud Photos or iCloud Drive? Do you use "Optimize Storage?"


What happens if you open one of these pictures in Preview? How about it you export it back? What do you see with these (and the other) files when they are imported to Photos?


Have you  tried these steps:

  • Rstart Finder (Apple>Force Quit>Finder?)
  • Restart the computer (of course)
  • Re-start in Safe Mode. This bypasses certain potentially disruptive processes, and it often helps. Safe Mode is different for different computers, so see this: 

           Start up your Mac in safe mode - Apple Support 

  • Make a new user and see if the same problem recurs with it.  This is a bit harder, because a new user can't access a different user's stuff. You would need to move your Library out of your own user's folder up to the general "Users" folder. 


The idea is to find out if the problem is with the Library, with your account, or with caches and login items, and stuff like that. One of these steps may fix the problem, but their failure to work also helps figure out what's happening.


Let us know what happens…

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Random photos in a desktop folder appear as white icons

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