How to pay for a pending App Store purchase on my daughter's account?

it says she owes 39.52 in Purchase History and it says pending also the order ID is MK******J



[Edited by Moderator]

Original Title: In my daughter’s App store-Purchase History, she has something that is pending and I was wondering how can I pay it because she can’t get new apps or update her apps




iPhone 15 Plus

Posted on Sep 13, 2025 9:17 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 13, 2025 10:27 PM

Either add a payment method that is valid or use a Gift Card to pay for the pending charge. The current payment would most likely be determined that it is no longer valid after a repeated attempt to charge it has failed.

If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support


It is still the case that a valid payment method may still need to be on file even after the pending charge has been resolved. You can see that in step 2 here:

  • You might need to have a valid payment method on file, even if the app that you want to download is free.

If you can’t download or update apps on your iPhone or iPad - Apple Support



1 reply
Question marked as Top-ranking reply

Sep 13, 2025 10:27 PM in response to belinda7low

Either add a payment method that is valid or use a Gift Card to pay for the pending charge. The current payment would most likely be determined that it is no longer valid after a repeated attempt to charge it has failed.

If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support


It is still the case that a valid payment method may still need to be on file even after the pending charge has been resolved. You can see that in step 2 here:

  • You might need to have a valid payment method on file, even if the app that you want to download is free.

If you can’t download or update apps on your iPhone or iPad - Apple Support



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to pay for a pending App Store purchase on my daughter's account?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.