Newly purchased Apple Gift Card shows as already redeemed

I got a gift card from the store,and reaching home I tried to redeem it,all I’m seeing is is that the card balance is empty.what do I do


[Edited by Moderator]

Original Title: My physical gift card says it empty

Posted on Sep 12, 2025 5:16 PM

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Question marked as Top-ranking reply

Posted on Sep 12, 2025 5:40 PM

You’ll need to go to the merchant. It’s possible the card was not properly activated. It’s also possible that someone already has the card details and was waiting for someone to add funds to redeem.

See If you can't redeem your Apple Gift Card, App Store Card, or App Store & iTunes Gift Card - Apple Support


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Newly purchased Apple Gift Card shows as already redeemed

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