How to fix App Store verification issues on iPhone 15 Pro?

hi i am setting up a new phone i phone 15 pro i can log in to my account . but when trying to open dowload app its aking for a veriation password this dose not work. i have tryed paswword reset, phone reset same problem can you please advise


[Re-Titled by Moderator]

Original Title: apple verification wont work

iPhone 15 Pro, iOS 18

Posted on Sep 8, 2025 1:33 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 9, 2025 1:55 AM

Hi aliceson240

welcome to this Apple (user-to-user) Communiy!


Re: "apple verification wont work" : "... new phone i phone 15 pro. i can log in to my account . but when trying to open dowload app its aking for a veriation password this dose not work"


Your Apple Account is the account you use to access Apple services like the App Store, Apple Music, iCloud, iMessage, FaceTime, and more. It includes the email address and password you use to sign in as well as the contact, payment, and security details you use across Apple services.


Wondering if you have signed in to your new iPhone with the Apple Account details you use for the App Store:

If needed: See how to: Sign in to your Apple Account on the web or in your device settings - Apple Support


Sometimes it can take up to 24 hours after you reset a password, for that to come into use everywhere needed.

_________________________________________________________________________________

Re: iPhone iOS version:

Keeping an iPhone updated to the newest available iOS version often sidesteps various issues:

Apple support's online article: About iOS 18 Updates - Apple Support says iOS 18.6.2 is the latest version.

and also says"

"This update provides important security fixes and is recommended for all users"


If you want: you can check for updates in Settings > General > Software updates.

Note: If an update is available: It is always wise to back-up an iPhone before updating the iOS version.

_______________________________________________________________

Re: verification code:

If you haven't already: You can try logging in to your Apple Account online: https://account.apple.com/

You can check your details are up-to-date, or edit anything you want to change, while there.

and

If needed: See how to: Get a verification code and sign in with two-factor authentication - Apple Support

or

More info: Two-factor authentication for Apple Account - Apple Support

Eg: says:

"Sign in with two-factor authentication

When you sign in to your Apple Account on a new device or the web, you might need to enter a verification code. Your trusted devices will receive a notification that might include a map of the approximate location* of the sign-in attempt. Choose Allow to get a verification code, which you’ll then need to enter. After that, you can complete your sign in."

__________________________________________________________________

Re: App Store download:

Then there's a trouble-shooting article (link below) for the App Store:

If you can’t download or update apps on your iPhone or iPad - Apple Support


If you want to check if you have any download restrictions or password requirements set:

See: Manage App Store purchases, settings, and restrictions on iPhone - Apple Support

___________________________________

More info. / support / contact options etc:

Apple Account Support website: Apple Account - Official Apple Support


All the best :-)


1 reply
Question marked as Top-ranking reply

Sep 9, 2025 1:55 AM in response to aliceson240

Hi aliceson240

welcome to this Apple (user-to-user) Communiy!


Re: "apple verification wont work" : "... new phone i phone 15 pro. i can log in to my account . but when trying to open dowload app its aking for a veriation password this dose not work"


Your Apple Account is the account you use to access Apple services like the App Store, Apple Music, iCloud, iMessage, FaceTime, and more. It includes the email address and password you use to sign in as well as the contact, payment, and security details you use across Apple services.


Wondering if you have signed in to your new iPhone with the Apple Account details you use for the App Store:

If needed: See how to: Sign in to your Apple Account on the web or in your device settings - Apple Support


Sometimes it can take up to 24 hours after you reset a password, for that to come into use everywhere needed.

_________________________________________________________________________________

Re: iPhone iOS version:

Keeping an iPhone updated to the newest available iOS version often sidesteps various issues:

Apple support's online article: About iOS 18 Updates - Apple Support says iOS 18.6.2 is the latest version.

and also says"

"This update provides important security fixes and is recommended for all users"


If you want: you can check for updates in Settings > General > Software updates.

Note: If an update is available: It is always wise to back-up an iPhone before updating the iOS version.

_______________________________________________________________

Re: verification code:

If you haven't already: You can try logging in to your Apple Account online: https://account.apple.com/

You can check your details are up-to-date, or edit anything you want to change, while there.

and

If needed: See how to: Get a verification code and sign in with two-factor authentication - Apple Support

or

More info: Two-factor authentication for Apple Account - Apple Support

Eg: says:

"Sign in with two-factor authentication

When you sign in to your Apple Account on a new device or the web, you might need to enter a verification code. Your trusted devices will receive a notification that might include a map of the approximate location* of the sign-in attempt. Choose Allow to get a verification code, which you’ll then need to enter. After that, you can complete your sign in."

__________________________________________________________________

Re: App Store download:

Then there's a trouble-shooting article (link below) for the App Store:

If you can’t download or update apps on your iPhone or iPad - Apple Support


If you want to check if you have any download restrictions or password requirements set:

See: Manage App Store purchases, settings, and restrictions on iPhone - Apple Support

___________________________________

More info. / support / contact options etc:

Apple Account Support website: Apple Account - Official Apple Support


All the best :-)


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How to fix App Store verification issues on iPhone 15 Pro?

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