is there a scam with EU_smartyme app

Nikki_SmartyMe wrote:

Hi! Please drop us an email at support@smartymeapp and our Customer Care team will assist you with your request. We will make sure this is fixed so you don’t have to keep reporting it.

The problem is that the ads are misleading, which is why you see so many users who did not know they were signing up for a free trial that becomes a subscription. There is really one solution that will solve the problem, and that would be to make it clear to the user that they are signing up for a subscription. It should be a clue when you see so many people wondering why they are being charged for this.

What does the charge appear as exactly on your card's statement?

Unless it shows up as "apple.com/bill", it is not a charge made by Apple, and as such any cancellations and refunds would need to be discussed with the vendor doing the charging.

If it is appearing as coming directly from "EU_smartyme" then contact them through there website, or check your account with them to cancel any active subscription you may have with them. Apple is not involved in this case.

https://smartyme.zendesk.com/hc/en-gb/articles/27102279613329-How-do-I-cancel-the-subscription

If it appears as "apple.com/bill". why do you assume it as has anything to do with "EU_smartyme"?

You can identify charges appears as "apple.com.bill" in the following website.

click here ➜ Get help with charges from apple.com/bill - Apple Support

Hi! Please drop us an email at support@smartymeapp and our Customer Care team will assist you with your request. We will make sure this is fixed so you don’t have to keep reporting it.

First, be sure to ⇢ cancel a subscription.

That would be the best course of action.

Good luck! 👋🏼😉

Well, if it appears as an actual charge on your card statement, then it's a real charge.

If this was just an email, or message, with no a actual charge on your credit card, then it's likely a scam.

If its a charge on your credit cad, then they already have your info, and the best course action is to go a cancel it on their website.