iPhone Pro 12 profile photo not saving permanently in Apple Account

infoweb wrote:

So, here's an update for anyone that comes across this thread. I attempt

The support tech suggested I try logging out of my Apple account on my iPhone and logging back in. The moment I did that, I saw that my picture had been updated. I went back and checked in iCloud on the web, and sure enough, it had updated there also.

Glad you got it fixed. Thanks for posting what worked. It may help someone else who searches for threads on the same problem.

infoweb wrote:

Hey there,

I'm trying to update my Apple profile photo on my iPhone Pro 12, but the changes don't 'stick.

I can change the current photo to a new photo, but the new photo doesn't save permanently. Once I go back one screen, the photo reverts to the old photo.

I also tried logging into iCloud and doing it, but I'm getting the same issue. I can change it, but once I refresh or go to another screen, it reverts back to the original photo.

I'm not sure if there's an issue with my account or if this is an Apple bug.

Are you sharing an Apple ID? Are you over the age of 13?