when i touch the new camera button on the side, and touch the radiator or anything that can ground the current it will shock me, and its kind of annoying, because my bed frame is metal, and it touches the radiator, so when i touch the camera button and touch the bed frame it shocks me.
iPhone 16 Pro, iOS 18
Power off the phone immediately and make an appointment at the Apple Store / Genius Bar or take the phone to an authorized Apple service shop.
You can find a list of authorized Apple service shops in your area using this link:
Power off the phone immediately and make an appointment at the Apple Store / Genius Bar or take the phone to an authorized Apple service shop.
You can find a list of authorized Apple service shops in your area using this link:
It sounds alarming to experience a shock when touching your iPhone 16’s new camera button while also touching a grounded object like a radiator or metal bed frame. What you’re feeling is most likely not a dangerous “electric shock,” but a mild electrostatic discharge (ESD) or a leakage current sensation caused by how modern electronics are built. When you touch the phone and then touch a grounded surface, you may complete a path for tiny residual currents or static electricity to dissipate. This can feel like a “zap” or “tingle,” especially in dry environments or when you’re barefoot.
This phenomenon is generally harmless, but if the shock feels strong or unusual, or if you notice visible damage to the phone or charger, you should have it checked at an Apple Authorized Service Provider for safety.
[Edited by Moderator]
Thank you for participating in the Apple Support Community.
We want to make sure you reach the right team for help with your device. We recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support.
I’ve seen stuff like this about iPhone 16 models. My 16e has a case so I have not experienced this.
my iPhone 16 is electrocuting me
