Error "Your purchase could not be completed" on App Store

Please help



[Re-Titled by Moderator]

Original Title: Your purchase could not be completed

iPhone 14, iOS 18

Posted on Jul 26, 2025 4:51 AM

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2 replies

Jul 26, 2025 5:31 AM in response to salami266

Is there an error message? What happens when you try to make a purchase? It may be a problem with your payment methods. You can try contacting Support by following the instructions below.


To contact Support, do this: 

1. Click on this link --> Choose your country or region - Official Apple Support  

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.


Copied from iTunes support - Apple Community

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Error "Your purchase could not be completed" on App Store

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